Services

ACES provides a variety of services in coordination with local organizations. These services are provided on a non-discriminatory basis. Clients must be residents of Hanover County.

We accept the following items:

  • Clothing – new and/or gently used, current season
  • Bedding – gently used and freshly laundered; no mattress pads
  • Utensils – gently used; no sharp knives
  • Dishes and glasses – gently used
  • Pots and pans – gently used
  • Towels and washcloths – gently used and freshly laundered
  • Small kitchen appliances in working order
  • Non-perishable food items (not expired). We are not able to use the institutional size cans.
  • Toiletry items – new (not partially used)

ACES cannot accept mattresses or any upholstered items due to Health Department restrictions. Also, due to limited warehouse space, we are not able to accept any furniture or appliances, toys and games, cribs, car seats or knick-knacks.

Emergency Services

ACES offers assistance with payment for electricity, rent, medications, and utilities to Hanover County residents living in zip codes 23005, 23059, and 23069.  A cut-off notice for utilities or an eviction notice for rent is required. There are limits to how much and how often a client can be assisted.

Transient Aid

ACES offers Transient Aid as an emergency service, in coordination with the Ashland Police Department.

Medical Equipment

The following items (when available) are provided on a loan basis at no cost:

  • Wheelchairs
  • Potty chairs
  • Crutches
  • Walkers
  • Bath stools

Senior Rides

ACES joined with MCEF (Mechanicsville Churches Emergency Functions) in 2014 to offer rides to seniors (60+) who are no longer able to drive but would like to stay in their home as long as possible. This free transportation program is for scheduled medical appointments, grocery shopping and for personal business, such as banking. Our riders must be ambulatory. We also provide rides to anyone who may have a medical condition that requires frequent trips for medical treatments such as dialysis or chemotherapy. An envelope is provided to our riders so that, if they wish, they can make a donation to help sustain our program.

Our volunteer drivers are paid 25 cents per mile and are provided liability insurance coverage. Potential drivers are required to provide a valid driver’s license, their DMV record and give ACES permission to request a background check. They are also required to take 8 hours of driver’s safety training (usually provided by AARP). All expenses are paid by ACES. Through a web-based program, volunteer drivers can select rides, based on their schedule. We ask that the drivers try to give at least 4 rides per month.

ACES Rider Packet    ACES Driver packet

ACES is greatly appreciative of the time and efforts made by members of MCEF in creating and developing the Senior Rides Program for their area of Hanover County, VA. They laid the groundwork for this mission to become a possibility. They were gracious enough to not only extend the invitation to ACES to participate in the program, but also to allow us to use the documents they had already developed. They met with us, they encouraged us and they were with us every step of the way as we began the implementation process. Thank you to Charles Rasnick and Lynn Saunders for assisting ACES in making the Senior Rides Program a reality in the Ashland area.